Top Video Tutorials

Computer Tips

If you have multiple computers at home, it is easy to network them together to share
files, printers, and the Internet connection. Many people are intimidated by this, but it is really
easy.

Volume Two of Computer Secrets Unleashed goes into this in great detail.

We Come To You!

We'll come to  your home or office and fix the problem at your convenience.

CALL TODAY!
    423-613-5590     865-322-1365

Business Pricing

Different rates May Apply To Small business. Please Check our Business prices.

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For Business Prices!

Satisfaction Gauranteed!

If you're not satisfied with our service we will remedy the problem at no additional cost to you. 

Terms&Conditions

Welcome To Plain Tech Talk

Services & Rates - Home/Home Office

Plain Tech Talk can make your PC faster, friendlier, and easier to use. Whether your PC is running slowly, your Internet or email is down, you want to share a network printer, or you want to secure your valuable data against viruses, spyware and identity theft, Plain Tech Talk has the expertise to help.  (click Here For Business Pricing)

On-Site Technical Services

SAVE BIG when you combine any of our services. Call 423-613-5590 for details. 

Service Description

Flat Rate*

PC Diagnostic $59
Is your computer on the fritz? Not sure exactly what's wrong?
With this service we'll perform a basic system examination and advise you on the best course of action based on your specific needs, budget, and time constraints. 
 

PC Cleaning & Tune-up $99
Is your PC clogged up and bogged down with clutter? If so, then we'll give it some well-needed TLC with this service which includes thorough diagnostics, disk clean-up and defragmentation, and performance optimizations.  

Virus/Spyware Removal & Repair $99
Is your PC running slowly? Getting lots of pop-ups? Programs not responding or freezing-up? Your computer may be infected with viruses or spyware. We will eradicate all traces of such nasties and repair any damage to your operating system it may have caused.  

Windows Installation / System Refresh $129
Want to start over with a clean slate? Or maybe you want to upgrade your old Windows? With this service we'll install Windows on a single PC or perform a complete system refresh, giving you a pseudo-new system! 
Windows software not included.

Hardware Upgrade $39+
Need more memory to speed up your old PC? Or maybe you need more space for your growing portfolio of digital music and photos? We install the latest hardware including memory, hard drives, CD & DVD drives, video cards, etc. Hardware not included.

Wireless Network Setup $149
Want to surf the web from the backyard? Or just want to share your cable/DSL connection among multiple PC's? We will install and secure a wireless network in your home and connect up to two computers and a printer. Additional devices can be networked for $39 each. Hardware not included.  

Standard PC Setup & Configuration $99
We'll unpack and set up your new (or relocated) computer and connect up to 2 peripherals (printer, scanner, camera, PDA, etc). We'll also download all critical Windows updates and install up to 2 additional programs of your choice.

Premium PC Setup & Configuration $129
Includes everything from our Standard PC Setup service PLUS we'll hook up your existing Internet connection, set up your email account, remove any pre-installed "clutter", optimize system performance, and install and configure Internet security software (software sold separately).

Data Transfer $99+
We'll move up to 9 GB of your files (taxes, documents, photos, music, etc) from an old computer to a new one, safely and securely. 
Each additional 9 GB of data is $29.

Data Backup  $59+
We'll backup up to 9 GB of your important files (taxes, documents, photos, music, etc) to CD/DVD or external hard drive. 
Each additional 9 GB of data is $29.

Data Recovery  $99+
We'll attempt to recover up to 9 GB of your files (photos, documents, taxes, etc) from a crashed hard drive or unbootable PC. 
Each additional 9 GB of data is $29.

Software Installation $59+
We will install your software program and configure it to best fit your needs.

1 Hour of Tutoring $79
Choose any topic and spend an hour with a friendly, patient professional. Our trainers use plain English rather than techno-babble.

Computer Purchase Consultation $59
Buying a new PC but not sure what you need? We'll help you purchase a new computer based on your individual needs, requirements, and budget. Our expert advice can save you hundreds of dollars and hours of frustrating research.

* No hidden costs! The price you see is the price you pay for the service. We offer a discount when multiple services are ordered on the same visit (please call for details).

Home/Home Office (Hourly Rate Services)

Some services do not fit neatly into any "flat-rate" pricing category. For these "pay as you go" services, we have a 1-hour minimum of $59 and charge $29 per half hour after the first. For example, a 1 hour and 30 minute service call would be $88.00.

Preventative Maintenance Service Plan

Your computer is like your car in that it is a mechanical device and is prone to breaking down when you least expect it! However, with regular preventative maintenance your PC will perform more efficiently, more reliably, and last longer. 

Our Preventative Maintenance Service Plan provides regularly scheduled visits in order to keep your PC running in top shape and to detect imminent hardware failure before it  strikes.

Maintenance service plan includes periodic:

  • Clean-up & tune-up
  • Security assessment
  • Installation of critical patches and updates
  • Virus and spyware scan and removal
  • Hardware check-up
  • Dust and debris removal

Please call 423-613-5590 for full details on our maintenance plan and pricing.

Check Out Our Business Services and Pricing Here!


If you have any questions or concerns regarding our services, or if you don't see your required service listed above, please call 423-613-5590 and we'll be happy to talk to you.

TERMS & CONDITIONS

  1. An adult over the age of 18 must be present while technician is on-site.
  2. Customer is responsible for backing up vital data prior to service being performed. Plain Tech Talk is not responsible for lost data.
  3. Computer must be easily accessible at time of appointment.
  4. Customer is responsible for licensed operating system software and restore software, if needed to complete a repair
  5. Parts and software purchased for repair are subject to their individual warranty as applied by the manufacturer.
  6. Microsoft Windows® 98 operating systems may require additional configuration charges.
  7. Changes in appointments should be made at least 24 hours in advance.
  8. Plain Tech Talk reserves the right to rearrange or cancel appointments but will make every effort to accommodate customer's first choice of date and time.
  9. Additional charges apply for required (or optional) parts and/or hardware and software upgrades needed to complete the requested service.
  10. Plain Tech Talk guarantees the workmanship of the requested service for seven days following the date the service was performed. Subsequent reconfiguration or changes and modifications to the computers or products serviced void the labor warranty.
  11. Unless specified in a contract agreement, Plain Tech Talk does not bill for services. Payment must be made at the completion of the service call.

Prices are subject to change without notice. Please see our complete Terms & Conditions